📄Terms and Conditions

Welcome to the Simple Bright Solutions LLC website. These Terms and Conditions explain the rules that apply when visiting this website, submitting a form, booking an appointment, purchasing a service, accessing a resource, communicating with Simple Bright Solutions LLC, or using any product, service, template, tool, page, setup, or resource provided by Simple Bright Solutions LLC.

By using this website or any Simple Bright Solutions LLC service, the visitor, client, customer, or user agrees to these Terms and Conditions.

1. Use of this Website

This website may be used for lawful purposes only.

Visitors and users may not:

Damage, disrupt, or interfere with this website

Attempt to gain unauthorized access to website systems, accounts, forms, files, or connected tools

Copy, misuse, or reproduce website content without permission

Submit false, misleading, harmful, or unlawful information

Use this website or related services in a way that violates applicable laws or regulations

Simple Bright Solutions LLC may restrict access to this website, services, forms, resources, or tools if these Terms are violated.

2. Services

Simple Bright Solutions LLC provides business setup, customer flow, website, form, booking, communication, payment, visibility, follow-up, customer information, and related support services for small businesses and organizations.

Service details, deliverables, pricing, timelines, responsibilities, limitations, and ongoing requirements may vary depending on the selected service or package.

When applicable, specific service terms will be explained in a separate agreement, invoice, proposal, checkout page, onboarding document, or written communication.

3. Intellectual Property

A Customer Flow Review is designed to discuss a business idea, offer, service, product, cause, event, or process and identify what kind of setup may help people take the next step more clearly.

A Customer Flow Review does not guarantee a specific result, recommendation, approval, timeline, or service outcome.

The information shared before or during the review is used to better understand the business setup and possible next steps.

4. Client Responsibilities

Clients are responsible for providing accurate, complete, and timely information needed for service setup or support.

This may include business details, service information, product information, pricing, policies, images, links, access instructions, branding materials, payment details, contact details, form answers, and other requested content.

Clients are also responsible for reviewing completed work for accuracy, keeping business information current, responding to customer inquiries when needed, and managing day-to-day business operations unless ongoing support is included in a service agreement.

Simple Bright Solutions LLC is not responsible for delays, errors, missed opportunities, or incomplete setup caused by missing, incorrect, outdated, or delayed information provided by the client.

5. Payment & Fees

Service fees, setup fees, monthly access fees, add-on fees, resource fees, and other charges will be disclosed before purchase or service activation.

Payments are due according to the terms listed on the invoice, checkout page, proposal, service agreement, or written communication.

Late, failed, disputed, or missing payments may result in delayed work, paused services, suspended access, canceled services, or removal of connected tools.

Some services may require ongoing monthly access to keep websites, forms, calendars, messaging, automations, payment tools, portals, or connected features active.

Third-party processing fees, messaging fees, email fees, phone fees, domain fees, software usage fees, or other outside charges may apply when relevant.

6. Cancellations, Refunds, and Service Changes

Cancellation, refund, and service change terms may vary depending on the service, package, subscription, resource, or agreement.

Setup fees, completed work, digital products, templates, custom work, and services already started or delivered may be non-refundable unless otherwise stated in writing.

Monthly services may require cancellation before the next billing date to avoid future charges.

Simple Bright Solutions LLC may update, pause, discontinue, or modify services when necessary due to technical, business, platform, billing, legal, or operational reasons.

7. Third-Party Tools and Platforms

Simple Bright Solutions LLC may use or connect third-party tools, platforms, payment processors, communication tools, calendar tools, form tools, website tools, email tools, phone tools, analytics tools, or other software to provide services.

Simple Bright Solutions LLC does not control third-party platforms, outages, pricing changes, feature changes, policy changes, account restrictions, delivery issues, or technical limitations.

Use of third-party tools may also be subject to the terms and privacy policies of those providers.

8. Communication and Messaging

By submitting a form, booking an appointment, requesting information, purchasing a service, or communicating with Simple Bright Solutions LLC, the user may receive service-related messages.

These may include appointment confirmations, reminders, service updates, account notices, onboarding instructions, support replies, and other transactional communications.

Marketing or promotional messages may only be sent when proper consent has been provided or when allowed by applicable law. Message frequency may vary. Message and data rates may apply. Reply HELP for help or STOP to opt out of text messages.

9. Intellectual Property

All website content, logos, text, graphics, images, layouts, downloads, resources, templates, documents, videos, guides, and materials created by Simple Bright Solutions LLC are the property of Simple Bright Solutions LLC unless otherwise stated.

Content may not be copied, reproduced, sold, distributed, modified, republished, or used for commercial purposes without written permission.

Clients may use completed work for their own business purposes according to the service purchased, but ownership, licensing, template use, and reuse rights may vary by agreement.

10. Client Content and Materials

Clients are responsible for ensuring that any images, logos, text, videos, files, testimonials, business details, product details, service descriptions, policies, and other materials provided to Simple Bright Solutions LLC are accurate and legally allowed to be used.

Simple Bright Solutions LLC is not responsible for copyright, trademark, privacy, licensing, or accuracy issues connected to materials supplied by the client.

11. No Guarantees

Results vary from business to business. Simple Bright Solutions LLC does not guarantee that any product, service, template, tool, system, automation, website, page, strategy, or resource will generate income, increase revenue, produce leads, improve rankings, or create any specific financial or business result.

Results depend on many factors, including the business, offer, audience, market, pricing, consistency, follow-up, and how the tools or services are used.

12. Limitation of Liability

This website, services, products, templates, tools, resources, and related materials are provided “as is” and “as available.”

To the fullest extent permitted by law, Simple Bright Solutions LLC is not liable for direct, indirect, incidental, consequential, special, punitive, or financial damages arising from use of this website, services, products, tools, templates, resources, third-party platforms, or connected systems.

This includes, but is not limited to, lost revenue, lost profits, lost leads, business interruption, missed messages, data loss, technical errors, platform outages, payment issues, search ranking changes, or customer actions.

14. Third-Party Links

This website may contain links to third-party websites, platforms, tools, payment processors, calendars, forms, resources, or services.

Simple Bright Solutions LLC is not responsible for third-party content, policies, security, availability, pricing, errors, or practices.

15. Termination or Suspension

Simple Bright Solutions LLC may suspend or terminate access to services, resources, tools, accounts, pages, or support if a user or client violates these Terms, fails to make required payments, provides false information, misuses services, or creates legal, security, technical, or operational risk.

16. Governing Law

These Terms and Conditions are governed by the laws of the State of Michigan, without regard to conflict of law principles.

17. Updates to These Terms

Simple Bright Solutions LLC may update these Terms and Conditions from time to time.

Updates will be posted on this page with a new effective date.

Continued use of this website or related services after updates means the updated Terms have been accepted.

18. Contact Information

For questions about these Terms and Conditions, contact:

Simple Bright Solutions LLC
📧 Email: [email protected]
📞 Phone: 810-475-5774